Mouse not working on macOS? Use these fixes
If the wired mouse doesn’t work, you’re probably unlucky. These things are usually confusing and depend on thorough system tools, such as HID configurations, to work. If that doesn’t work, it’s probably a hardware problem. Wireless mice, including Logitech mice and Magic mice, are more likely to break out suddenly. If your wireless mouse doesn’t work with macOS, try the options below.
Where to start troubleshooting
If you have something wrong with your computer, it can be incredibly frustrating. If a mouse doesn’t work, it can have a huge impact on productivity and not in a good way. Fortunately, there are quick and easy solutions to get you started with a working mouse. Let’s see what troubleshooting you can do before deciding that your hardware is a problem:
- Check the mouse batteries
- Try different sources
- On / off switch
- Improve your connection
- Restart the Bluetooth connection
- Third Party Software
- Update your macOS software
- Scrolling issues
1. Check the mouse batteries
If you have a wireless mouse, check the batteries. This is the number one cause of poor mouse pointer behavior. Replace the batteries with new ones, but if you don’t have them, try the old TV remote control trick: twist the batteries into their sockets by gently rotating them with your fingertips. This can remove any corrosion that has formed on the contacts. If that doesn’t help, try replacing the battery and make sure the batteries are in the correct orientation. Even smart adults make this mistake every now and then.
Alternatively, make sure that the Magic Mouse 2 is charged with the available Lightning cable. This may be the same cable that came with the older iPhone or iPad. The download is pretty fast, and after 15-20 minutes you should be back in business.
2. Try another surface
Fix the jump with the mouse cursor by trying to use the mouse on another surface. The ideal surface for a mouse is an evenly tinted mouse pad, but the most decent mice are able to stay on most hard surfaces. The exception is glass because it is a terrible surface that a laser mouse can follow. Multicolored surfaces, such as wood with remarkably dark granules, are sometimes confused even by modern laser mice.
3. Turn on the mouse
Try turning on mice with a power switch. Turn off the mouse, wait ten seconds, and then restart it. This updates the wireless connection and allows the wireless mouse to create a more stable communication channel.
4. Improve the connection
If your mouse uses a USB receiver, like most Logitech mice, make sure the receiver is physically close to the mouse. The field of view between the mouse and the receiver is not essential for modern radio frequency mice, but it can help reduce the number of obstacles that can interfere with wireless transmission.
Also, make sure that the mouse receiver is not connected to a USB hub. It’s one of those things that doesn’t matter 99% of the time, but sometimes the pole doesn’t handle mice properly. Make sure this is not a problem by connecting the USB receiver directly to your Mac.
If nothing helps, try another receiver as well. While this is rare, it is not impossible for the receptors to be damaged. If the device does not receive enough power, it will not be able to receive a wireless connection reliably.
5. Restart the Bluetooth connection
Sometimes a quick fix is to turn off and restart your Mac’s Bluetooth. To do this, restart your computer or go to the Bluetooth status menu in the menu bar. Alternatively, you can also find Bluetooth settings in the Control Center and expand Bluetooth drivers. Find the switch or switch next to Bluetooth, wait a moment, and then turn the switch back on. Everyone should reconnect automatically, but you can also disconnect the mouse and connect to a double dose of troubleshooting.
If the above does not solve the mouse problem that is bothering you, you can try resetting the Bluetooth module. Hold on Change and Option and then click the Bluetooth icon in the upper right corner of the screen. Click “Reset Bluetooth Module” to reset the module, then press OK. Now reconnect the mouse via Bluetooth and see if your issue is resolved.
6. Third Party Software
Because many Mac owners rely on third-party products, such as Logitech mice, for use with their Apple devices, it’s important to be aware that third-party software exists to address ongoing connectivity issues. For example, Logitech Options makes sure you have all the right settings for your configurations.
Troubleshooting can include something as simple as removing the mouse from the Setup Utility, restarting the Mac, and then adding the mouse back. Some mice also require driver updates to ensure a smooth connection to up-to-date macOS hardware. So installing this software can be very helpful.
7. Update the macOS software
Updating MacOS software is more likely to affect a third-party mouse than Apple’s Magic Mouse 2, but it’s just as important. Software updates can help solve simple configuration problems that the rest of the list may not have a solution to. To check and make sure you’re up to date, open the Apple menu in the upper-left corner and choose System Preferences. Next, find the “Software Update” menu option and click “Update Now” to check for updates. If so, install it and see if it fixes the mouse problem.
8. Make sure the mouse is compatible
If you’ve tried all of these options and none of them helped, you’ll need to make sure the manufacturer says your mouse is MacOS-compatible. All mice are compatible with macOS, but not all software works on macOS. If the manufacturer’s installation software doesn’t work on MacOS, your Mac will recognize the mouse as a pointing device and the additional buttons may not work correctly. If so, third-party mouse management applications will Control mouse can assign additional buttons to keystrokes and replace software that is not Mac-compatible.
9. Solving scrolling problems
If previous macOS plays allow more configuration options for mice, Big Sur will focus more on adjusting tracking, scrolling, and double-click speeds. These are still very useful improvements that can fix a variety of mouse-related problems. Accessing this menu and making adjustments is incredibly easy. Go to “Apple Menu -> System Preferences -> Mouse”. Once inside this window, you can make various settings for tracking, double-clicking, and scrolling speed.
Conclusion: Hardware failure
If the mouse double-clicks, does not detect clicks, or does not process the input correctly, it may be a hardware failure. After about 100,000 clicks, you can expect most mice to show wear. This normally appears as double clicks on the primary click button. If so, you will need to replace the mouse completely to resolve the issue.
Since we’re talking about your mouse, you might want to check how you take screenshots with the mouse cursor in macOS. Also, keep in mind that we can also help you troubleshoot problems with other MacBook devices. We have guides to help you solve trackpad problems, printer problems, and more.