OneNote doesn’t work

OneNote is Microsoft’s cloud note-taking application. It can run and save notes locally, but because it’s a Microsoft product, it has the added benefit of OneDrive and Microsoft 365 integration, which you sign in to when you sign in to OneNote with your Microsoft account.

OneNote is mostly simple and doesn’t compare to Evernote, but it’s more advanced than Notes found on macOS. It has just the right number of features to make it useful, but not too much to make it too complicated to understand.

How to fix OneNote doesn’t work

OneNote is not a complex application, but it faces a fair share of problems. Most users report that they are unable to sync their notes, which means the app is useful for them when using it from different systems. If you’re having trouble syncing or working with OneNote, try the fixes below.

OneNote issues (Windows 10)

1. Reset OneNote

This patch is valid. OneWote UWP version. If it doesn’t sync notes, if the app doesn’t start, or if it crashes often, you’ll need to reset the app. You will not lose any notes or data.

  1. Open Apply settings with the Win + I hotkey.
  2. Mene Applications.
  3. choose Applications and Features tab.
  4. Scroll down and select OneNote.
  5. Click Advanced.
  6. Scroll down and click Restore.

2. Force OneNote Sync

If OneNote doesn’t sync, whether it’s a UWP or desktop version, you can force sync by adding a new page to OneNote. The text may not be synced, but a new page will force the sync to start.

  1. Open Stepe.
  2. in In the Partitions column, click Add Partition.
  3. in In the Pages column, click Add Page.
  4. Close OneNote and reopen it.

3. Log out and log back in

OneNote for Windows 10 requires a Microsoft account to sync your notes across devices. If you’ve recently changed your account password or updated other account information, this may prevent the app from syncing. Log out and back in.

  1. Open Note.
  2. Click name in the upper right corner.
  3. In the window that opens click Sign out below your account.

4. Install the Microsoft 365 and Windows 10 updates

The OneNote desktop application is part of Microsoft 365, while OneNote for Windows 10 is designed specifically for the operating system. Between the two versions, there may be pending updates for Microsoft 365 or Windows 10 that prevent OneNote from syncing.

  1. Open Using the settings with the Win + I hotkey.
  2. Mene Update and security.
  3. Care about Windows Update.
  4. Click Check for updates.
  5. Install all updates which are available.

5. Uninstall OneNote and reinstall it

If OneNote doesn’t sync, you can always uninstall and reinstall the app. The process is different depending on the version of the application you are using.

Follow the instructions below for OneNote for Windows 10 (UWP version).

  1. Open Apply settings with the Win + I hotkey.
  2. Mene Applications.
  3. choose Applications and Features tab.
  4. Scroll down and select OneNote.
  5. Click Delete.
  6. Install the application / From the Microsoft Store.

If you’re using the desktop version of OneNote, follow these steps.

  1. Open Control panel.
  2. Mene Programs> Uninstall a program.
  3. Care about Microsoft 365 and click Delete button at the top.
  4. Download the Microsoft 365 installer and install all applications, including OneNote.

6. Delete Setting.dat

This hotfix applies to OneNote for Windows 10. Try deleting the Settings.dat file for OneNote.

  1. Open File management and hold on to it in the address bar: %localappdata% and press Enter.
  2. Go to T.his archives: PackagesMicrosoft.Office.OneNote_8wekyb3d8bbweSettings.
  3. Delete the Settings.dat file.
  4. Close and reopen OneNote.

7. Remove the OneNote cache

This patch applies to the desktop version of OneNote.

  1. Open Note.
  2. Mene File> Preferences.
  3. choose Save and Save tab.
  4. Copy it path below the location of the cache file.
  5. Close OneNote.
  6. Open File management.
  7. Go to the path to the cache file you copied.
  8. Delete the files from there.
  9. Open OneNote.

OneNote issues can be fixed (conclusion)

OneNote usually has sync issues, but they don’t last long. Creating a new page or uploading a large image to a note can often restart sync.

Make sure there is nothing wrong

About the author


Leave a Comment